Return and Refund Policy
Effective Date: 6 December 2023
Introduction
Thank you for choosing Eggreed.com, owned and operated by Egbert Reuben Ventures LLC. We strive to provide a seamless and satisfying shopping experience. This Return and Refund Policy outlines the terms and conditions for returns and refunds on purchases made through our website using PayPal in the United States.
1. Returns
If you are not entirely satisfied with your purchase, we're here to help.
1.1 Eligibility for Returns:
- To be eligible for a return, the item must be unused and in the same condition as received.
- The return must be initiated within 14 days from the date of purchase.
1.2 Return Process:
- Please contact us at [email protected] to initiate the return process.
- Clearly state the reason for the return and provide your order number.
- Once your return is approved, we will provide you with instructions on how to proceed.
1.3 Return Shipping:
- Customers are responsible for the cost of return shipping, unless the return is due to an error on our part.
1.4 Return Address:
- Ship the return items to the following seller address.
2. Refunds
2.1 Refund Process:
- Once we receive your return and verify its condition, we will initiate the refund process.
- Refunds will be processed to the original method of payment used during the purchase.
2.2 Refund Timeframe:
- Please allow 14 business days for the refund to be reflected in your account. The processing time may vary depending on your financial institution.
2.3 Non-Refundable Items:
- Certain items are non-refundable, including but not limited to digital products and gift cards.
3. Contact Information
If you have any questions about our Return and Refund Policy, please contact us at:
Egbert Reuben Ventures LLC
16192 Coastal Highway
Lewes, Delaware 19958
United States
Email: [email protected]
Note: This Return and Refund Policy is subject to change without notice. It is your responsibility to review this policy periodically for any updates or changes.